The 8 Things I Actually Look At When Something Feels Off

operations health check list

Most business owners can feel when something’s wrong before they can name it. Revenue’s fine. Nobody’s technically failing. But there’s a low hum of friction that wasn’t there a year ago, and figuring out the exact cause feels nearly impossible from the inside.

That’s the gap the Operations Health Check is built to close.

It’s a free, honest, 5-minute self-assessment covering eight areas. Not because eight is a magic number, but because in the work I do, these are the eight places friction actually tends to live.

Not whether training happens, but whether it happens the same way twice.

Whether expectations get set before something goes wrong, or only explained after.

Whether what you know is written down anywhere, or only lives in your head.

Delegation & Owner Dependency.

Whether the business can run without you in the room.

Whether people know who to go to, or whether everything eventually lands on your desk.

Team Culture & Engagement.

Whether the people who used to speak up still do.

Systems & Technology.

Whether your tools are saving time or just becoming one more thing to manage.

Whether your content and message are actually reaching the right people.

You answer Yes, No, or Not Sure for each one. No wrong answers, just an honest mirror. By the end, you’ll have a real score across all eight, and usually a pretty clear sense of where to start.


Curious what your own honest answers would show? Take the free Operations Health Check — takes about 5 minutes, no call required.

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